Frequently Asked Questions
Everything you need to know about our premium protective fashion and medical apparel.
What is the typical shipping time for orders?
Standard orders are processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international deliveries may take 7-14 business days depending on the destination.
Do you offer returns on medical-grade apparel?
For hygiene and safety reasons, we only accept returns on unworn items in their original packaging with tags attached. Items must be returned within 30 days of purchase to be eligible for a refund.
How do I ensure I select the correct size?
Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips and comparing them to our chart, as medical-style fashion often features a more structured fit than casual wear.
Are your fabrics antimicrobial?
Many of our collections utilize advanced antimicrobial and fluid-resistant fabric technologies. Please refer to the specific 'Fabric & Care' section on the product page for the technical specifications of each garment.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I request a bulk order for my clinic or team?
Yes, we offer specialized pricing for bulk orders of 20 units or more. Please contact our corporate sales team through the 'Contact Us' page to receive a custom quote and lead time estimate.